Privacy Policy

Last Updated: 01 July 2025

T&T (TRAVEL AND TICKET PTE. LTD.) respects your privacy and is committed to protecting your personal data under Singapore's Personal Data Protection Act (PDPA).

1. Information We Collect

We may collect:

Personal Details: Name, contact number, email, passport information
Booking Data: Flight itineraries, payment details, travel preferences
Technical Information: IP address, browser type, device information
Communications: Emails, chat logs, call recordings for quality assurance

2. How We Use Your Data

•Process flight bookings and issue tickets
•Provide customer support and travel alerts
•Improve our services and website experience
•Comply with legal/regulatory requirements (e.g., immigration)

3. Data Sharing

We only share information with:

Airlines and travel partners to fulfill bookings
Payment gateways (Stripe, PayPal, etc.) for transaction processing
Government authorities when legally required

4. Your Rights

You may:

Access or correct your personal data
Withdraw consent for marketing communications
Request deletion of data (subject to legal retention periods)

Contact our Data Protection Officer at: support@travelticketsg.com

5. Security Measures

We implement:

SSL encryption for all transactions
Restricted staff access to sensitive data
Regular security audits

6. Cookies & Tracking

Our website uses cookies to:

•Remember your preferences
•Analyze website traffic
•Display relevant ads (opt-out available)

7. Contact Us

For privacy-related inquiries:

+65 9656 2277

support@travelticketsg.com

345 Geylang Road, #B1-19, Singapore 389366