Terms And Conditions | Best Online Travel Agency | Travel & Ticket

Terms & Conditions

Last Updated: 01 July 2025

1. Acceptance of Terms

By using T&T (TRAVEL AND TICKET PTE. LTD.)'s services, you agree to these terms and our Privacy Policy.

2. Booking Policy

2.1 Flight Reservations

-All bookings are subject to airline availability
-Prices may change until full payment is received
-Name changes may require rebooking (airline fees apply)

2.2 Payment

•Accepted methods: Credit/debit cards, bank transfers, e-wallets
•Currency: SGD (foreign cards may incur bank charges)
•Service fee: 2.5% for credit card payments

3. Cancellations & Changes

3.1 Refund Eligibility

-Subject to airline's cancellation policy
-Service fees are non-refundable
-Refunds processed within 14 business days

3.2 Flight Changes

-Must be requested at least 48 hours before departure
-Change fees vary by airline (typically $50-$200 SGD)

4. Travel Documents

Passport must be valid for 6+ months
Visa requirements are traveler's responsibility
COVID-19 restrictions may apply (check ICA updates)

5. Liability Limitations

Not liable for:

•Airline schedule changes/cancellations
•Acts of God (natural disasters, pandemics)
•Travel document issues

Maximum liability: 300% of ticket value (under Montreal Convention)

6. Dispute Resolution

1.Contact our Customer Support (+65 9656 2277)
2.
Unresolved disputes may be submitted to:
- -Singapore Tourism Board (STB)
- -Small Claims Tribunal (for claims ≤$20,000 SGD)

7. Governing Law

These terms are governed by Singapore law under the:

Civil Aviation Authority of Singapore (CAAS) regulations
Consumer Protection (Fair Trading) Act

8. Contact Information

T&T (TRAVEL AND TICKET PTE. LTD.)

+65 9656 2277|support@travelticketsg.com

345 Geylang Road, #B1-19, Singapore 389366